Responsive recruiter
Benefits:
- Bonus based on performance
- Flexible schedule
- Opportunity for advancement
- Training & development
ROLE DESCRIPTION:
Job Title: Part-Time Customer Engagement Representative for Extin State Farm Insurance
Are you excited about the chance to connect with new customers and make a difference? We’re looking for a warm and enthusiastic part-time Customer Engagement Representative to join our team at Extin Insurance! This entry-level position is a wonderful opportunity to showcase your creativity and strategic thinking while helping our agency grow. If you excel in this role, there’s a fantastic potential for it to evolve into a full-time position!
As a Customer Engagement Representative, you will be instrumental in introducing our brand to prospective customers and fostering meaningful relationships. Your proactive outreach efforts—primarily through engaging phone conversations—will help elevate our agency's presence and create positive experiences for new customers.
In this role, you’ll not only promote our insurance products and financial services but also contribute to the greater good in our community. Along the way, you’ll gain invaluable insights that will support your career growth. We’re eager to embrace your unique talents and skills in our agency!
Key Responsibilities:
- Reach out to prospective customers through outbound calls to introduce them to the benefits of State Farm insurance products and services.
- Identify and qualify leads by gathering relevant customer information.
- Stay informed about the various insurance products and services we offer at State Farm.
- Follow up on leads generated from marketing campaigns or referrals to schedule appointments for our agents.
- Provide potential customers with initial information and answer their basic questions about insurance options.
- Maintain and update a database of prospects and track customer interactions.
- Ensure all communications are in line with State Farm guidelines and compliance standards.
- Prepare regular reports on call activity, lead generation, and appointment scheduling.
What We’re Looking For:
- A friendly and approachable demeanor, with previous telemarketing or sales experience preferred, ideally in the insurance industry.
- Strong communication and persuasion skills, as well as proficiency in CRM software.
- A willingness to learn about insurance products, even if you’re starting from scratch!
- Resilience in handling rejection and staying motivated.
- Excellent organizational skills to manage and track multiple leads.
- A professional and courteous phone manner that reflects our agency’s values.
- A passion for achieving targets and contributing to our agency’s growth.
If you’re ready to take the next step in your career and make a positive impact on new customers in our community, we would love to hear from you! Join us at [Account Name], and let’s grow together!
Compensation: $12.00 - $15.00 per hour
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Winchester, IN and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
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